Withdrawal Policy

1 Virtual Currency & Cash Games

  • No Refunds for Gameplay:
    • Deposits made to play cash rummy games or purchase virtual chips (“Game Credits”) are final and non-refundable once used in gameplay, as outcomes are based on player skill and strategy.
    • Unused Game Credits in your account wallet may be withdrawn, subject to KYC verification (see Section 1.3).

2 Withdrawal of Winnings

  • KYC Verification: Winnings may be withdrawn only after completing KYC (Aadhaar/PAN + bank details).
  • Processing Time: All withdrawal requests are processed within 3-5 business days after successful verification.
  • TDS Deductions: A tax deduction of 31.2% (TDS) will be applied on net winnings exceeding ₹10,000 annually, as per the Income Tax Act, 1961.

3 Geographic & Legal Restrictions

  • Withdrawals are not available for users from Assam, Odisha, Telangana, Andhra Pradesh, Nagaland, Sikkim, and any other restricted jurisdictions.
  • Users from these regions detected via IP/GPS will have accounts frozen, and balances will be refunded after KYC verification within 14 business days.

Last Updated: 17 May 2025